Appliance Recycling Outlet (360) 568-6003 10105 Airport Way # B Snohomish, WA 98296

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Love this place

ibilla
I have bought several items here. The service I have gotten was above the required. The desk men are busy and they can't cater to you but they will ring you up. I had delivery as scheduled both times and someone came out to repair a frig that wasn't keeping cold enough. I picked it but they replaced the part coming over 20 miles to my house, on time, no charge whatsoever. They live up to their warranties. When I first called about it they were nice and ready to just exchange the frig on my word alone. Can't beat that and they have all the latest stuff. You might wait a day or so but it's worth it.

Pros:Great deals
Cons:None

Bit of a wait but can be worth it

BS1975
I ordered 3 appliances a month or so ago with a little proding I got 2 within a month. The guys were always assuring me they were coming and finally 2 did unfortunately I had to back out on the fridge and buy new because I needed/wanted it asap. They did refund my money in a timely manner and I am completely satisfied with my DW and Stove.

Pros:like new appliances 1/2 the cost
Cons:waiting

TRUTH ABOUT EQUALIZERS REVIEW

APPREC
Equalizer, you were never lied to or stolen from!!! I was taking care of your order by uprading your trio, which you have at your house for no additional cost. Your stove was coming as well until you flipped out on more than one employee. Your refund on the stove was correct not shorted in any way. You came in and apoligized for behavior and it wasn't a problem. Sorry we couldn't make you happy but don't write untrue and slanderous statements to make yourself feel better!!!!!


Do not shop there!

Equalizer1
Dave the owner is a lying, stealing sack! He did not honor his word with us even after having our money for over 1 month. He got mad when I told him that his customer service was lousy, so he refused to give me one of the appliances that I paid for! It took me some additional time to receive my refund which was short by 50 bucks. If you want to be lied to and deceived, shop there, If not, go elsewhere. Dave is a liar!

Pros:Cheap pricing
Cons:Horrible customer service and liars

Please don't shop here!

Amylissa13
My husband & I found an awesome new-in-box front load washer & dryer for an amazing deal on craigslist that led us to the Appliance Recycling Outlet. We called the number- it seemed legitimate so we asked them to put them on hold - we would be there that day. We got to the store 4 hours later to be told by the anti-thesis of customer service, employee Jake that they were sold & he made it clear that this wasn?t his problem. Low & behold, after much frustration they were found in the back of the warehouse. Despite the horrible customer service we decided to go ahead with the sale and put deposit on them because after all- they were such a good deal. Our house was not done being built so we scheduled the delivery for 2 weeks out. On delivery day we did not hear from them. We called around noon to find out when they would be delivered & were informed that they would be delivered 2 days later! My husband called them to explain that they had to be delivered on the originally scheduled date due to our schedules & reluctantly they said they would bring them by. The washer and dryer were delivered that afternoon, but completely damaged. Dented scratched. When we called to complain much to our continued delight employee Jake answered and was not only uninterested, but was so unbelievably rude that I?m surprised the business still employs him. They could not refund our money for 2 days out because their manager was gone & apparently their business stops when he is out. Our conversation was cut short when employee Jake hung up on us. 2 days later I called and called and called. After being on hold for 17 minutes I thought I was going to go crazy! I finally spoke with manager Dave who refunded us no problem. Thank goodness. I would not recommend using this business. Their customer service is horrible & products misrepresented despite the price being right. It?s not worth it.

Pros:The experience was just so horrible, that I can't see any pros to shopping here.
Cons:Employee Jake, customer service, products, response time






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